Public Description of Self-Monitoring

1. Information on the service provider, service unit, and operations

1.1 Provider details
The service provider is Satu Paunonen, operating as a private healthcare professional. The service name is Ilojaloin Podiatry Services, business ID 3288544-8, registered at Pitkänlahdenkatu 13, 65100 Vaasa.

1.2 Service unit details
The service unit operates as a single professional clinic in Vaasa. No other employees or responsible persons are involved in the operations; Satu Paunonen is responsible for the complete operation.

1.3 Services, mission, and operating principles
Services include podiatric examination and treatment, assessment of skin and nail conditions, orthotic and toe support preparation, guidance, and preventive foot care. Services are provided by appointment at the clinic and do not include home visits or remote care.

1.4 Date
This public description was updated on August 4, 2026. The provider holds valid patient insurance and professional liability insurance.

2. Preparation, publication, and responsibility for the self-monitoring plan

The public summary follows the official document structure and makes the main sections visible without requiring the file to be opened.

• 2.1 Purpose of the self-monitoring plan
• 2.2 Responsibility for self-monitoring
• 2.3 Practical implementation of self-monitoring
• 2.4 Ensuring competence for self-monitoring
• 2.5 Updating the self-monitoring plan
• 2.6 Publishing the self-monitoring plan
• 2.7 Other operational plans

The service provider is responsible for planning, implementing, monitoring, and developing self-monitoring practices. The plan is reviewed at least annually and whenever significant changes occur.

3. Ensuring availability, continuity, and quality of services

Services are delivered by appointment at the Vaasa clinic. Continuity of care is ensured by planned scheduling, and service quality is monitored through feedback, observations, incidents, and continuing education.

• 3.1 Availability of services
• 3.2 Ensuring continuity of care
• 3.3 Operations in exceptional situations
• 3.4 Ensuring service quality

4. Client rights and handling of feedback

Client feedback is handled professionally and safely. The public summary also highlights the rights to good care, self-determination, and access to information.

• 4.1 Right to good care
• 4.2 Realization of self-determination
• 4.3 Right of clients to receive information
• 4.4 Client feedback
• 4.5 Complaints, patient injuries, and recalls

5. Client and patient safety and risk management

The operation is based on safe, high-quality, evidence-based care. Patient safety is considered throughout the service process and risks are reviewed continuously.

• 5.1 Ensuring client and patient safety
• 5.2 Risk identification
• 5.3 Handling deviations
• 5.4 Action in acute medical incidents
• 5.5 Fire and evacuation safety
• 5.6 Safety of lone working
• 5.7 Power outages and system disruptions

6. Privacy and information security

Patient and personal data are processed confidentially and in accordance with legislation. Information security is a core element of the service's safety and quality.

• 6.1 Principles of privacy and information security
• 6.2 Patient information system
• 6.3 Kanta services
• 6.4 Protection of data
• 6.5 Paper records
• 6.6 Confidentiality
• 6.7 Information security incidents

7. Facilities and equipment

Facilities and equipment are part of a safe and high-quality service environment. This section highlights hygiene, equipment maintenance, and waste management.

• 7.1 Ensuring client and patient safety
• 7.2 Hygiene practices and infection prevention
• 7.5 Medical devices
• 7.6 Medication treatment
• 7.7 Waste management

Detailed information on these areas is available in the complete PDF self-monitoring plan.